

What We Offer
AI & Technology
PROCESS AUTOMATION · VISIBILITY · INTELLIGENCE
Proprietary AI tools that automate complex processes, reduce manual effort, and give clients real-time visibility across their supply chain.
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We use AI, automation, and global process optimization to make supply chains faster, smarter, and more efficient. Our tools eliminate tedious manual work, streamline data and decision-making, and improve accuracy across every process. Supported by a dedicated optimization team, we develop out-of-the-box tools and take over time-consuming tasks to enhance them, delivering measurable savings, speed, and performance.
Proprietary Tools. Built In-House.

ChargebackIQ
TORO's AI-driven chargeback platform automates retailer deductions from extraction to dispute, saving time and improving recovery rates.
Automation
Automatically parses, categorizes, and routes chargebacks to the right team.
Visibility
Central master tracker with dashboards for resolution rates, trends, and financial impact.
Integration
Seamless data sync with ERP systems (e.g., NetSuite) and retailer portals.

TestIQ
Automates the management of third-party lab test reports, organizing files, extracting data, tracking progress, and flagging issues automatically.
Automation
Auto-ingests test reports from emails, extracts key data, and files them into the correct folders.
Visibility
Central dashboard showing test status, outcomes, and overdue reports with real-time failure alerts.
Production
Automatically drafts follow-up emails, fills out lab-specific test request forms, and sends weekly or monthly performance summaries.

AuditIQ
TORO AuditIQ automates the intake, tracking, and management of factory audits, retailer approvals, and corrective actions, reducing manual effort and ensuring nothing falls through the cracks.
Automation
AI ingests audit reports from email, extracts key details, and updates a centralized master tracker automatically.
Visibility
Dashboards highlight upcoming expirations, open corrective actions, and audit performance by factory or retailer.
Accountability
Automated reminders and escalation workflows ensure the timely closure of corrective actions and renewals.

ItemSetupIQ
TORO ItemSetupIQ simplifies and automates the complex retail item setup process, ensuring every product is retail-ready, accurate, and submitted on time.
Centralization
Connects to a master product database to store and validate item data (dimensions, weights, UPCs, and specs).
Automation
Auto-fills and uploads item setup data into retailer portals or required templates, saving hours of manual entry.
Accuracy
AI checks data completeness and consistency before submission, reducing errors and rework.
Optimize
Process Optimization & Managed Operations
TORO Optimize takes over repetitive, logic-based business processes using dedicated global teams, reducing cost while improving speed and accuracy.
Process Ownership
We manage and execute consistent, rule-based tasks on your behalf through trained offshore teams.
Optimization
Every process is analyzed for automation potential, with continuous improvement built in.
Efficiency
Lower-cost execution combined with AI-assisted automation delivers measurable savings and scalability.
Process Ownership
We manage and execute consistent, rule-based tasks on your behalf through trained offshore teams.
Optimization
Every process is analyzed for automation potential, with continuous improvement built in.
Efficiency
Lower-cost execution combined with AI-assisted automation delivers measurable savings and scalability.

Ready to automate your supply chain?
Our commitment is to deliver performance, quality, and contribute a minimum of 10% reduction to the bottom line while improving overall quality within your supply chain.
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