What We Offer
Logistics
COST-EFFICIENCY · SPEED · PERFORMANCE
End-to-end logistics solutions from transportation to fulfillment. Fast, transparent, and cost-effective with strong visibility into your supply chain and total control over your costs.
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Our logistics facilities are located strategically around the US and EU, allowing TORO to provide value-added services in-house and ship directly to consumers or to other businesses. We manage over 13M home deliveries annually and serve all major US & EU retailers from our >2M sq ft fulfillment hubs.
13M
Packages / Year
2.1M Sq Ft
Fulfillment
99.3%
On-Time Delivery
100K+
Daily Shipments (Peak)
150K+
Customs Entries Annually
LOGISTICS PRODUCTS
End-to-End Fulfillment & Distribution
Our core logistics products span DTC fulfillment, retail distribution, cross-border e-commerce, kitting, co-packing, and value-added services.
PACKFLOW
DTC Fulfillment & Last-Mile
Fast, cost-efficient direct-to-consumer fulfillment from receipt to final delivery.
FULFILLMENT & SHIPPING
Retail / Marketplace
Compliant, high-speed fulfillment for major retailers and marketplaces.
KITTING & SHIPPING
Bundle Assembly at Scale
Builds and ships product bundles at scale. Dedicated lines and teams for each program.
Cross-Border Inbound
Inbound cross-border logistics with fast labeling and last-mile delivery. Customs-cleared, duty-paid.
Cross-Border Outbound
Full export process from packaging to last-mile delivery abroad. HS code review & customs docs.
Co-Packing (B2B)
Consolidates products from multiple suppliers into retail-ready packaging. Multi-SKU assembly.
Value-Added Services
Custom inserts, stickers, QC checks. Seasonal and promotional packaging.
FLAGSHIP PRODUCT
PackFlow
A fully integrated direct-to-consumer fulfillment and last-mile delivery solution designed to maximize speed, minimize cost, and ensure a seamless customer experience from order to doorstep.
How PackFlow Works
- 1. Inventory received, checked, and stored at TORO fulfillment centers
- 2. Orders flow in via API, EDI, or manual upload
- 3. Picked, packed, and labeled same day (cutoff-dependent)
- 4. Shipped via TORO's optimized carrier network
- 5. Delivered to doorstep, 2–5 days nationwide
- 6. Full tracking from warehouse to customer
PACKFLOW BY THE NUMBERS
99.3%
On-Time Delivery
2–5 Day
Nationwide Service
90th percentile
Delivered within 3 days
Flat Rate
No rebates. One rate. Nationwide.
FREIGHT & TRANSPORTATION
High-Volume Shipping with Full Visibility
TORO Freight manages high-volume container shipping, trucking, and line-haul logistics, moving goods efficiently from origin to destination with full visibility and cost control.
OUR APPROACH
Logistics
Operational excellence | measurement | continuous improvement
We manage through measurement. Every logistics function is governed by SOPs, tracked against KPIs, and subject to regular audits. When something deviates from plan, we open a non-conformance, investigate root cause, and implement a fix, so it doesn't happen again.
KPI-Driven Performance Management
Every operational function, receiving, storage, pick/pack, shipping, is measured against defined KPIs and SLAs. Performance data drives decisions, not assumptions.
Non-Conformance Management
Centralized logging and tracking of all deviations, shipping errors, damage incidents, process failures, and customer complaints, ensuring nothing falls through the cracks.
Root Cause Corrective Action (RCCA)
Structured methodology for every non-conformance: identify root cause, implement corrective action, validate effectiveness, and feed findings back into SOPs and training.
Standard Operating Procedures
Digitized, centrally managed SOPs governing every logistics process, from inbound receiving through order fulfillment and outbound shipping. Continuously updated based on performance data and RCCA findings.
Operational Audits
Recurring internal audits verifying that SOPs are being followed, equipment is maintained, and teams are executing to standard, with findings tied directly to corrective actions.
Delivery Accuracy & Timeliness Tracking
Real-time monitoring of on-time delivery rates, order accuracy, and fulfillment errors, broken down by carrier, channel, and SKU to pinpoint improvement opportunities.
Carrier Performance Benchmarking
Systematic scoring of carrier partners on transit time, damage rates, cost efficiency, and service reliability, informing routing decisions and contract negotiations.
Closed-Loop Feedback System
Customer complaints and fulfillment issues feed directly back into our quality system, triggering RCCAs, SOP updates, and supplier scorecard adjustments to drive continuous improvement.
Ready to ship smarter?
Our commitment is to deliver performance, quality, and contribute a minimum of 10% reduction to the bottom-line while improving overall quality within your supply chain.
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